Online Canteen ("we", "our", "us") operates the Online Canteen mobile application ("App") and is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our App. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect several types of information from users, including:
Personal Information: Information that can identify you personally, such as your name, email address, phone number, username, billing address, payment information (such as credit card or other payment methods).
Device Information: Information about your mobile device, including hardware model, operating system version, app version, device identifiers, IP address, and mobile network information.
Usage Data: Information about your use of our App, including browsing history, apps downloaded, search queries, interactions with content, and crash reports.
Location Data: If you allow us, we may collect information about your precise or approximate location based on your device’s GPS.
2. How We Use Your Information
We use the information we collect for the following purposes:
To operate, maintain, and improve the App and its features.
To process and complete your transactions, such as app downloads, purchases, and updates.
To provide customer support and respond to your inquiries.
To send you notifications, including updates to apps, special offers, promotions, or changes to our terms and policies.
To personalize the content and app recommendations based on your preferences.
To monitor and analyze usage patterns, trends, and improve app performance.
To ensure the security of our app, detect fraud, and prevent misuse.
3. Sharing Your Information
We may share your personal information in the following situations:
Service Providers: We may share your information with third-party vendors and service providers, such as payment processors, customer service platforms, and analytics services.
App Developers: When you download or purchase an app, we may share certain information with the app developer, such as transaction details or usage statistics.
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or legal process.
Business Transfers: If we undergo a merger, acquisition, or sale, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking Technologies
Our App may use cookies and other tracking technologies to gather information about your activity within the App. You can control cookies and tracking settings through your device settings.
6. Your Privacy Rights
You have the following rights:
Access and Correction: You can access and update your personal information by logging into your account or contacting us.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions or contacting us.
Data Deletion: You can request the deletion of your personal information by contacting us, though some data may be retained for legal purposes.
Location Data: You can manage location permissions through your device settings.
7. Children's Privacy
Our App is not intended for children under the age of 13. If we learn we have collected data from a child, we will delete that information.
8. Third-Party Links
Our App may contain links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
9. International Users
If you are accessing our App from outside of the country where we operate, your information may be transferred to and processed in the country where our servers are located.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted in the App and will take effect upon posting.